Cbus and unpaid super

Cbus Super

Are you being paid the super you’re entitled to?

Your employer is generally required to contribute at least 9.5% of your salary or wages into your super account.

Cbus usually requires employers to pay your super contributions monthly. This ensures your account starts earning interest as early as possible.

It’s important to check your employer has your correct super details and ask them to confirm which fund they’re paying your super into, how much they’re paying and how often.

Between October and December 2016 Cbus collected over $18.9 million in unpaid super.

How can you check if your super is being paid on time?

If you’re a Cbus member you can:

  • download the Cbus app and view your account balance and recent transactions
  • log in to your account online  to check you’re receiving contributions
  • speak to your Cbus Coordinator or Union Delegate/Organiser
  • call Cbus on 1300 361 784 from 8am to 8pm (AEST/AEDT), Monday to Friday

What if your employer hasn't been paying your super?

Each month, Cbus checks if employers are paying their employee super obligations.

When a payment is missed, we act quickly to contact the employers to arrange for the payment to be made.

If an employer still has outstanding contributions, we refer them to Industry Funds Credit Control (IFCC), the debt collection company used by Cbus.

Over the last 12 years IFCC has recovered over $412 million in unpaid super for Cbus members.

This information is about Cbus. It does not take your specific needs, objectives and requirements into consideration so you should look at your own financial position, objectives and requirements before making any financial decisions. Read the relevant Cbus Product Disclosure Statement to decide whether Cbus is right for you. Cbus’ Trustee: United Super Pty

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